Returns & Exchanges
We pride ourselves on the precision and design of our iPhone cases, but if you are not completely satisfied, we offer a 30-day return policy from the date of delivery. All returned items must be in their original packaging and in unused condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Case
Carefully place the iPhone case back into its original protective box to ensure it is not damaged during transit back to our warehouse.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned case, we will process your refund to the original payment method or ship out your new design within 3-5 business days.
